ffbet's Privacy Policy
Your personal information is completely safe with us — learn in detail here how ffbet collects, uses, and protects your data.
Introduction & Scope
ffbet ("we", "us", or "platform") is an online betting and casino service provider operating in Bangladesh. We place the highest importance on the privacy of our users ("you" or "member"). This privacy policy ("Policy") describes how we collect your personal information, how it is used, who it may be shared with, and what measures we take to protect your information.
By using ffbet's website or services, you are considered to have been informed of and to have accepted the terms described in this Policy. If you disagree with any part of this policy, please refrain from using our services and contact us at [email protected].
This Policy applies only to ffbet's own platform and services. We are not responsible for third-party websites or services.
What Information We Collect
ffbet may collect personal and non-personal information from various sources. The categories of information collected are listed below:
Information Provided Directly
- Full name and username
- Email address and mobile number
- Date of birth (for age verification)
- Residential address
- National ID or passport number (for identity verification)
- Financial transaction details (bKash, Nagad, Rocket, or bank account)
- Information provided when contacting the support team
Automatically Collected Information
- IP address and device type
- Browser and operating system information
- Session duration and page visit history
- Data collected via cookies and similar tracking technologies
- Login time and usage patterns
- Geolocation data (if permission is granted)
- Referral source and traffic statistics
Purpose of Information Use
ffbet uses your information only for specific, legitimate, and fair purposes. Each purpose is explained in detail below:
Information Sharing and Disclosure
ffbet never sells your personal information to third parties. However, limited information may be shared with trusted partners in specific circumstances:
Information may be shared in the following cases:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and partner banks to complete transactions.
- Technology Service Providers: Limited information may be shared with technology service providers required to operate the platform, though they operate under strict confidentiality agreements.
- Game Software Providers: Minimum necessary information may be shared to operate services from providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe.
- Legal Authorities: Information may be disclosed to comply with court orders or government directives.
- Fraud Prevention Organizations: Information may be shared with industry-level partners for the purpose of detecting and preventing fraud.
In each of the above cases, information sharing is limited to the minimum necessary extent, and the relevant parties are required to comply with ffbet's privacy standards.
Cookies & Tracking Technologies
ffbet uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device and sent when you visit the site.
Essential Cookies
These cookies are essential for session management, maintaining login status, and security.
Analytical Cookies
These collect site usage statistics and help improve service quality.
Preference Cookies
These remember language preferences and interface settings to provide a personalized experience.
Marketing Cookies
These are used to show relevant promotional content. You can disable them.
Cookies can be managed from your browser settings. Please note that disabling some cookies may limit site functionality.
Data Security Measures
ffbet has implemented industry-standard technical and organizational measures to protect your information.
While ffbet makes every effort to protect your information, complete security on the internet can never be guaranteed. Keeping your account password confidential and not logging in on unfamiliar devices is also important for your own protection.
Data Retention Period
ffbet retains your personal information only for as long as necessary to fulfill the purposes described in this Policy, or for as long as required by applicable laws and regulations.
- Active Account Data: Necessary information will be retained for as long as your account remains active.
- Financial Transaction Records: Financial records are retained for a specified period due to applicable legal obligations.
- After Account Closure: Even after an account is closed, certain information may be retained for a period of time as required by law.
- Analytics Data: Anonymized analytical data may be kept for the long term to improve service quality.
After the retention period ends, information is securely deleted or made irretrievable.
Your Rights
You have the following rights regarding your information with ffbet:
Right of Access
You may request to know what information we hold about you.
Right of Rectification
You may request correction of inaccurate or incomplete information.
Right of Erasure
You may request deletion of your personal information in certain circumstances.
Right to Object to Processing
You may object to the use of your information for marketing purposes.
Data Portability
You may request to receive your information in a structured format.
Right to Withdraw Consent
You have the option to withdraw previously given consent at any time.
To exercise any of the above rights, contact us at [email protected]. We will endeavor to respond to your request within a reasonable time.
Protection of Minors
ffbet strictly provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors.
An age verification process is followed at the time of registration. If we learn that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.
If a parent or legal guardian believes their child has provided information to ffbet, please contact us at [email protected].
Changes to the Policy
ffbet reserves the right to update this privacy policy from time to time. For any significant changes, we will publish a notice on the website and notify you at your registered email.
Continuing to use ffbet services after changes have been made will be considered as your agreement to the new policy. Therefore, it is advisable to review this page regularly.
After any changes to the policy, the date of the latest update will be noted at the top of this page.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us directly. ffbet always takes your privacy concerns seriously.